Stay Terms and Conditions

Welcome to Stay, where we provide exceptional online gaming entertainment. These terms and conditions govern your use of our platform and services. By registering an account with Stay Casino or using our website at Stay Casino.com, you agree to comply with these terms. We encourage all players to read this document carefully before beginning their gaming journey with us.

1. General Information and Acceptance

Stay operates under the ownership of Hollycorn N.V. and holds a valid Curaçao Antillephone N.V. license. We have been serving players since 2021, offering our services to customers in Australia, Canada, New Zealand, Norway, Germany, Austria, Denmark, Switzerland, Ireland, Italy, and Slovenia. When you access our Stay Casino platform, you acknowledge that you have read, understood, and agreed to be bound by these terms.

Our Stay Casino services are available in multiple languages including English, German, Norwegian, French, and Slovenian. We provide localized experiences for AU, CA, fr-CA, EN, NZ, ZA, IE, DE, and SL markets. By creating a Stay Casino login, you confirm your eligibility to use our services in your jurisdiction.

2. Account Registration and Eligibility

To access our Stay online casino, you must register for an account and provide accurate, complete information. We require all players to be at least 18 years old or the legal gambling age in their jurisdiction, whichever is higher. When you complete your Stay Casino login Australia registration, you warrant that all information provided is truthful and current.

You agree to maintain the confidentiality of your Stay Casino login credentials and accept full responsibility for all activities under your account. We reserve the right to verify your identity and may request additional documentation before processing withdrawals or activating certain bonuses.

You must be of legal gambling age in your jurisdiction
Only one account per person, household, or IP address is permitted
You must provide accurate personal and contact information
We may suspend accounts that violate our registration requirements

3. Restricted Territories and VPN Policy

Our Stay Casino services are not available to residents of certain restricted countries. We maintain a comprehensive list of jurisdictions where our services cannot be offered due to legal restrictions. Using VPN to bypass provider blocks is strictly prohibited and may result in confiscation of winnings.

Players from restricted territories cannot create a Stay Casino account, claim any Stay Casino no deposit bonus, or participate in our gaming activities. We implement geo-blocking technology to prevent access from prohibited jurisdictions and regularly update our systems to ensure compliance.

4. Bonuses and Promotional Terms

We offer various bonuses and promotions, including our Stay Casino no deposit bonus and Stay Casino 20 free spins offers. All bonuses are subject to specific terms and conditions, including wagering requirements, time limits, and game restrictions. Our Stay Casino bonus codes must be entered correctly and within the specified promotional period.

Players can claim our Stay Casino sign up bonus upon making their first deposit. The Stay Casino: 20 free spins promotion and other Stay Casino free spins no deposit offers are available to eligible new players. We reserve the right to modify, suspend, or cancel any promotion at our discretion.

All bonuses have wagering requirements that must be completed before withdrawal
We may limit bonus eligibility based on payment method or country
Bonus abuse or fraudulent activity will result in forfeiture of bonus funds
Maximum bet limits apply when playing with bonus funds

5. Deposits and Withdrawals

Our Stay Casino platform accepts various payment methods including credit cards, digital wallets, and cryptocurrency options. The minimum deposit amount is A$20, and we process deposits instantly in most cases. We support multiple currencies including EUR, USD, CAD, AUD, NZD, NOK, and various cryptocurrencies.

Stay Casino withdrawal requests are processed according to our verification procedures and payment method timelines. We maintain daily limits of €4000, weekly limits of €10000, and monthly limits of €30000 or equivalent amounts. Processing times vary from 0-1 hours for e-wallets to 5-7 days for bank transfers.

6. Gaming and Fair Play

Our Stay Casino platform features over 9000 games from reputable providers including Pragmatic Play, Yggdrasil, Push Gaming, and many others. We use certified random number generators to ensure fair gaming outcomes. All Stay Casino games are regularly tested for fairness and compliance with industry standards.

We prohibit any form of cheating, collusion, or fraudulent activity. Players found engaging in such behavior will have their accounts terminated and funds confiscated. Our Stay Casino review processes include monitoring for suspicious betting patterns and irregular gameplay.

7. Customer Support and Complaints

We provide 24/7 customer support through live chat and email at support@Stay Casino.com. Our support team can assist with Stay Casino app download issues, bonus inquiries, and technical problems. We strive to resolve all customer concerns promptly and fairly.

If you have a complaint about our services, please contact our support team first. We are committed to addressing all legitimate concerns and maintaining positive relationships with our players. For unresolved issues, you may contact our licensing authority.

8. Responsible Gaming

We are committed to promoting responsible gaming practices at Stay Casino. We provide various tools to help players maintain control over their gaming activities, including deposit limits, session time limits, and self-exclusion options. Players concerned about problem gambling can access resources and support through our platform.

9. Limitation of Liability

Our liability to you is limited to the amount in your account balance. We are not responsible for any indirect, incidental, or consequential damages arising from your use of our services. We make no warranties regarding the availability or performance of our Stay Casino platform.

10. Modification of Terms

We reserve the right to modify these terms at any time. Material changes will be communicated to players through our website or email notifications. Continued use of our Stay Casino online services after such modifications constitutes acceptance of the updated terms.

Content updated: May 18, 2026